If you are having a problem with NoteTab or planning to submit a bug report, please first read through the following list of known problems. Also check, if possible, whether the bug has been fixed in the latest update.
File Open/Save Dialog Box does not Open
File Open/Save dialog box does not open: The open and save commands use the standard Windows dialog boxes. On some rare computers, Windows does not always respond to NoteTab's request to display these dialog boxes. Several users say they started experiencing this problem after installing IExplorer. Although it never seems to happen in Microsoft's own applications, this problem has been seen in Netscape, Forte Agent, WordPerfect, and other programs. It is due to a bug in some of the DLLs installed by IExplorer. Updating some of the system DLLs seems to have solved the problem for most users. Please visit the Microsoft Web site for such updates: http://www.microsoft.com/windows/downloads/
File Open Dialog Box – "Open as read-only" ignored
Under some versions of Windows, the "Open as read-only" setting is ignored if you select more than one file. This is a bug in Windows.
Toolbar Buttons
The toolbar buttons may not display correctly if you don't have the latest version of a Windows system file. If this is the case on your system, you will have to install a newer version of the ComCtl32.DLL file. You can do this by downloading and installing the following update file (about 500KB) from Microsoft:
http://www.fookes.com/ftp/ms/50comupd.exe
Some users have also reported display problems with Windows 98. This had nothing to do with the ComCtl32.DLL file. It turned out that the problem was due to bugs in their display driver and was corrected when they installed a newer update of their driver.
Explorer "Open" Command Limits
If you attempt to open multiple files associated with NoteTab with the Windows Explorer "Open" command, you may encounter problems if NoteTab is not yet running and is configured to disable multiple instances. Usually, in this case, some of the files will not be opened in NoteTab. The solution is to use the "Send To" command instead. The Utilities Clipbook library includes a command to create such a shortcut to NoteTab. The "Send To" command has the advantage of being much faster and more reliable than the "Open" command when you have several files selected for opening.
"Send To" File Count Limit
If you attempt to drag-and-drop or use "Send To" with a many files (for example 10 or more), you may get an error message such as "Access to the specified device, path, or file is denied." This message is triggered by Windows and occurs when the command line exceeds 512 characters. This is a limitation in Windows.
Printer Error on AS/400
If you are getting the 'No Default Printer Selected' error, and you have installed AS/400 Client Access software, you need to get the latest version of the AS/400 Client Access software. Microsoft's applications have some other way of using printers and bypassing the normal procedure, which explains why they don't exhibit this problem.
Default File Extension
If you use a default extension with more than three characters, the Windows File Open/Save dialog box ignores the extra characters. This is an oversight in Windows, not NoteTab. Enter the full extension to avoid this problem.
Bad Listbox Colors
Systems configured to display only 256 colors will not allow certain color combinations for the editor text and list boxes. Incompatible colors are noticeable because Windows will use a different color for the text background; where there is no text, the correct color is used. This is not a bug in NoteTab. You must try other color combinations to correct the problem.
Undo Paste Operations
The Rich-edit control (a Windows component) used in NoteTab Std/Light cannot undo individual paste operations if these are done one after the other. The control incorrectly assumes this represents a single operation and will undo all the consecutive pastes in one go. To solve this problem, you must enter some text between the paste operations.
OEM Fonts in NoteTab Std/Light
NoteTab Std/Light cannot display fonts with OEM character sets (Terminal, MS Line Draw,...). This limitation is due to the Rich-edit control provided with Windows. NoteTab Pro, however, uses another type of input control that can correctly display such fonts.
NoteTab Std/Light Glitch when Word Wrap Changes
The Rich-edit control (a Windows component) used in Notetab Std/Light has a bug that causes the following four characters: ''"" (ALT-0145 ALT-0146 ALT-0147 ALT-0148) to be converted to: ''"" when you toggle word wrap. Solution: don't change word wrap if you want to use those characters, or use NoteTab Pro (it uses a different kind of input control).
Regular Expression ? Closure Problem
The ? closure does not always work correctly. Depending on the pattern, it sometimes fails in the event of zero occurances of the preceding character when the closure follows a regexp token (e.g., ".?", "\d?"). Unfortunately, the problem is deep in the regexp engine developed by a third-party company. We plan to use a new regexp engine based on Perl 5 in the next major update of NoteTab.